Pricing

Priced by the problem, not by the appointment.

Status as of 18 September 2026

We price by the problem, not by the hour or the appointment. Each stage has its own fee, and you know it, in writing, before you sign. Below: what each stage is, what sets its fee, and what happens if it doesn't work.

The three stages, compared

Stage
Diagnostic
Pilot
Ongoing
Figure 1
DiagnosticNot published yet
PilotNot published yet
OngoingNot published yet
What you're buying
DiagnosticA decision about where your next demand should come from.
PilotA real test of the hypothesis the diagnostic produced, with our fee partly on the line.
OngoingThe same work, run continuously, once a pilot has shown it works.
What you get
DiagnosticA written diagnostic: the segment we would go after, the segments we would exclude and why, the buyer and trigger hypothesis, and a prioritised test plan.
PilotA target list, approved messaging, sending infrastructure live in your accounts, a weekly report with denominators, and a written recommendation at the end.
OngoingContinuous sourcing, sending and reporting, with the same weekly denominators and a monthly review that names what changes next.
The decision it lets you make
DiagnosticWhether to run a pilot at all, and against which segment.
PilotWhether the channel works for you well enough to run continuously.
OngoingReviewed monthly. You decide each month whether it continues.
How it's charged
DiagnosticOne fixed fee, quoted in writing before you sign.
PilotOne fixed fee for a fixed term, split into a build portion and an at-risk portion. The build portion pays for research, targeting, infrastructure and messaging, and isn’t refundable. We set the size of each portion per pilot, in writing, before you sign.
OngoingA monthly fee, month to month.
If it doesn't work
DiagnosticIf you don’t find it worth acting on, we refund the fee in full and you keep the document.
PilotThe at-risk portion is refunded if the pilot misses its threshold. The threshold is the number of qualified conversations the pilot should produce, and what counts as qualified for your business, both agreed with you in writing after the diagnostic.
OngoingCancel with notice. There’s no lock-in, and you keep everything we built, in your own accounts.
What we need from you
DiagnosticOne or two conversations with whoever currently owns sales, plus whatever outreach and CRM history you already have. If you have none, we say so and work from the market instead.
PilotApproval of messages and lists within the agreed turnaround, agreement on the target list, and follow-up on the conversations we hand over. The at-risk refund depends on these three.
OngoingThe same three as the pilot, plus a named person on your side who owns the handover of conversations.

1 No real fee levels exist yet, so any figure we published now would be invented. Figures will appear here once the first priced diagnostics and pilots set real levels. Until then, your fee is quoted as a fixed figure, in writing, before anything is signed — and the inputs that set it are published below, so you can check our reasoning before you hear a number.

What sets a fee

We can't publish levels honestly yet. We can publish the inputs. These are what move a fee up or down, in the order they usually matter. There is no formula here and no weighting: a fee is quoted, in writing, after we've looked at your situation against these five.

  1. F1

    How hard the buyer is to find

    A named job title at companies with a public signal is cheap to source. A buyer defined by behaviour we have to infer from several weak signals is not.

  2. F2

    How much of the infrastructure already exists

    Domains, mailboxes, warm-up and CRM plumbing you already run properly are work we don’t repeat. Starting from nothing is a build.

  3. F3

    How long the test has to run to answer the question

    A threshold that needs a few hundred attempts answers sooner, and costs less, than one that needs several thousand.

  4. F4

    How much research each message needs

    One message to one segment is not the same work as a reason to talk researched per account.

  5. F5

    How large the at-risk portion is

    You can ask us to put more of the fee at risk. That moves risk to us, and the total moves with it. We agree the split in writing before you sign.

The at-risk split in F5 is the mechanism in Terms §3.2. See it worked through.

What we never charge for

We never bill hourly, and we never charge per meeting booked, because that rewards volume over fit. Pay per meeting vs retainer, compared · What B2B lead generation costs

We don't charge for the introduction if you need software built. The partner software house pays us, and we tell you so before the introduction happens. How that works.